Tenant Rules
RULES AND REGULATIONS
1. Use and or selling of drugs by any occupants will result in IMMEDIATE EVICTION. All pertinent information will be given to interested parties such as Section 8 and Asheville Police Department.
2. No Tenant shall smoke, nor permit anyone to smoke, in the Tenant’s house or apartment. Smoking is prohibited throughout the entire complex, including but not limited to, hallways, stairways, foyers, common rooms and facilities, decks, patios, exterior landings, front steps, entrance ways, roof tops, fire escapes, basements, storage areas, parking areas, driveways, walkways, lawns, gardens, adjoining grounds, and building facilities. DESIGNATED SMOKING AREA: The foregoing rule notwithstanding, the Landlord may, but is not required, to designate an area for smoking, provided the designated area is located outside of, and away from, any building or other location where secondhand smoke might drift back into the building. Tenant acknowledges that the designated smoking area may be relocated from time to time or eliminated entirely at any time during the lease term. The term “smoking” is defined as inhaling, exhaling, burning of a tobacco product or medicinal marijuana or carrying any lighted cigarette, cigar, pipe, hookah, or using other smoking devices in any manner or any form, including electronic (e)cigarettes or (e)cigars and vaporizers. Notwithstanding this rule, the Landlord is not a guarantor of a smoke-free or tobacco-free environment
3. USE OF PREMISES. The Premises shall be used and occupied by Tenant(s), and authorized occupants, as a private individual dwelling, and no part of the Premises shall be used at any time during the term of this Agreement by Tenant(s) for the purpose of carrying on any business, profession, or trade of any kind, or for any purpose other than private dwelling. Tenant(s) shall not allow any other person not on the Lease to stay/reside at the property, unless authorized in the Agreement or otherwise authorized in writing by the Landlord. Landlord may also increase the rent at any such time that a new tenant, or authorized occupant is added to the leased premises. Tenant(s) are responsible for the conduct of their authorized occupants and guests. Tenant(s) and guest(s) shall comply with any and all laws, ordinances, rules and orders of any and all governmental or quasi-governmental authorities affecting the cleanliness, use, occupancy and preservation of the Premises.
4. Tenant is responsible for putting furniture pads under furniture legs to prevent scratches and indentations in the flooring. Scratches or indentations in flooring that require repair or refinishing will be done at the tenant’s expense.
5. Parties, children, and any gatherings are to be taken inside after 10:00 pm. Quiet should be maintained at all hours of the day and night. Loud parties or any other kinds of disturbances will not be tolerated. This applies to all tenants, authorized occupants, and guests.
6. Heaters that have a flame or require fuel are strictly prohibited. Grills shall not be used within ten feet of the building.
7. You must have written approval from Resolve Property Management, LLC before installing a SATELLITE DISH on the property. No SATELLITE DISH is allowed on or attached to any house. The technician should not drill or puncture through the side of the house nor any other intrusion from the outside of the house into the inside.
8. NO AUTOMOBILE REPAIR is allowed on the property. This includes oil and any other changing of fluids. Cars without a tag and/or inoperable are subject to be towed.
9. TENANT STICKERED PARKING ONLY. All automobiles must have a parking sticker on the vehicle. Automobile registration must be turned into the landlord. Guests are not allowed to keep a car on the property. Tenant is responsible for cost of towing and impound if car owned or leased by tenant does not have a parking sticker. ALL cars without an active tag will be towed at car owners expense. *See sign on site for towing recovery*
10. Tenants are permitted to have guests visit his/her premises. However, a person making reoccurring visits or one continuous visit of 14 days or more within a one year lease term, must apply and qualify as an authorized occupant or additional tenant in the premises. Only names listed on the lease may live on the property. If you wish to add a name to the lease, written notice must be given to Resolve Property Management, LLC and application submitted. A credit and criminal background check must be conducted immediately. VIOLATION OF THIS RULE WILL RESULT IN LEASE TERMINATION AND EVICTION. A Tenant’s guests are subject to the terms of the lease, these rules, and Federal, State or Local Law. The Tenant accepts responsibility for the guests’ actions while the guests are on the premises, including for any damages to the premises. Pertinent information will be given to interested parties such as Section 8 and Asheville Police Department.
11. No motorized scooters or ANY motorized toys or vehicles may be kept on the property. NO EXCEPTIONS. .
12. Tenants, authorized occupants and guests are not permitted to play in and/or around houses that are still being constructed. IT IS DANGEROUS AND COULD RESULT IN INJURY.
13. MAINTENANCE REQUESTS. All maintenance requests for service and/or repairs should be made during business hours, M-F 9 am to 5 pm, using the tenant/property management online portal. In the event of an emergency (e.g. lack of heat, electricity, water leaks) after business hours, call 828-771-6363. Repairs as a result of the intentional or negligent acts of the Tenant, authorized occupants and/or guests will be charged to the Tenant.
14. TRASH REMOVAL. All trash must be deposited in in cans or bins and bins placed on the street on the designated trash day. Any trash left on streets or in yard will result in a $20 clean up charge. All cans and bins must be removed from the street after trash is picked up on the designated trash day.
15. Tenant must keep an active phone number on file with landlord. If tenant does not there will be a fine of $20.00 per occurrence.
16. All verification of occupancy by third parties must be in writing and allow one week return time. If tenant requests Landlord complete paperwork for rental assistance there will be a charge of $20.00 added to the tenant’s ledger for this service.
17. Tenant will not use or enter the crawl space of the house.
18. Tenant must give forwarding address when turning in notice to vacate.
19. Tenant agrees to use the landlord’s web based property management portal which requires the tenant to have an email account. If tenant does not have an email they will obtain one ensuring communication, maintenance requests, rent payments can be made, and the tenant’s ledger can be reviewed. If tenant does not have a personal computer or smartphone than tenant agrees to use the public library for access to this service.
20. Some properties require the water bill to remain in the landlord’s name. Landlord will bill the tenant and tenant is to pay when they receive the bill. If tenant fails to pay the water bill, landlord will take court action against tenant to recover the monies. There may be more charges added to the tenant’s ledger to pay for court filing fees and court cost.
21. If tenant is leasing a garage apartment, with a garage or storage space located underneath, it is ONLY for the apartment (finished heated space). ANY other use of the property is ONLY if the tenant has a lease agreement with the landlord. Any use of the other spaces in the building, without a lease for that space, by ANYONE is a violation of the lease agreement and may result in lease termination and eviction.
22. ANY tampering with the smoke detectors, carbon monoxide detectors, or sprinkler systems will result in a lease violation and eviction and an action for recovery of damages.
23. Landlord has the right to install surveillance cameras on site outside of any and all properties for security purposes. Only the Landlord, Property Manager and/or pertinent employee thereof shall have access to said footage.
24. No upholstered furniture or unsightly furniture, appliances or equipment may be placed on the grounds or exterior of the dwelling unit, including porches and yards. No hazardous materials may be kept on the Premises. Without notice and at the tenant’s expense, the Landlord may remove and dispose of any of the aforementioned items.
25. During inclement weather, including snow and ice, it is the tenant’s responsibility to clear his/her walkway, patio, porch, stairs and driveway.
26. If law enforcement is called to the Premises, this will be considered grounds a lease termination at the Landlord’s discretion.
27. Tenants must not change the locks, add additional locks, and/or remove locks from any interior or exterior doors without the Landlord’s approval. Lost keys will be replaced through the Landlord, at cost. Should a tenant find him/herself locked out, there will be a reasonable service charge in line with what a local locksmith charges for service calls. Tenants that fail to return keys to the premises at move out will be charged the cost to rekey or for the replacement of each lockset.
28. Tenant agrees to maintain all utility services, separately billed to the premises, as noted in the signed lease agreement, during the lease term. Failure to maintain utility services will result in a lease violation and eviction.
**THESE RULES AND REGULATIONS ARE SUBJECT TO CHANGE. SUCH CHANGES WILL BE APPLICABLE WITH A 30 DAY NOTICE TO TENANTS.